Our client is a global provider of localization, translation, and content services, this company helps businesses adapt their products, services, and content for international markets. Their offerings include translation, software localization, transcreation, multimedia services, and content management. With a focus on quality, innovation, and customer collaboration, they support brands in delivering impactful, culturally relevant experiences to a global audience.
Full-time/ Remote/ Location: LATAM or Ireland/Spain/Poland/Italy
Working hours: Europe 8:30 am – 5 pm Irish time; LATAM 8 am – 5 pm ARG (some flexibility on the hours)
The Supply Chain Business Partner serves as the liaison between our client’s production teams and localization suppliers with guidance from more senior team members. They are responsible for recruiting, qualifying, and onboarding new language suppliers, ensuring alignment with production requirements and quality standards. This role focuses on managing relationships with language suppliers and ensuring they meet project goals and that all suppliers are sourced in accordance with our Localization Supplier Qualification process.
Responsibilities
- Manage targeted recruitment drives that arise for specific locales and/or specific verticals working with the Account team(s) and Supply Chain Managers.
- Identify suppliers who meet targeted requirements, negotiate rates and other work arrangements with new and existing suppliers, and identify opportunities to develop strategic pricing models.
- Ensure all new suppliers complete and sign the client’s Non-Disclosure Agreement and Service Level Agreement and that documents are completed correctly, signed, and saved in the corresponding profile folder together with the completed and signed Supplier Qualification Form.
- Perform background checks and store results in the corresponding profile folder in Plunet as required.
- Maintain awareness of industry standards, practices, tools, and resources regarding suppliers and propose revisions to company direction, operation, and policies accordingly.
- Work closely with staff in other departments to meet account, departmental, and company Supply Chain needs.
- Attend and actively participate in Account/Sales/Production meetings, as required, with a senior team member.
- Provide input to Account teams on supplier selection and assignments.
- Monitor vendor performance and quality on a company-wide level and work alongside other departments to ensure a solution is implemented.
- Evaluate and maintain data integrity of supplier databases, records, templates, instructions, training materials, procedures, and other documents relating to new and existing suppliers.
- Remove any barriers to progress related to suppliers for account teams.
- Monitor supplier performance and report regularly for all accounts.
- Provide weekly status reports to the line manager.
- Complete any assigned compliance relevant tasks/actions in a timely manner (e.g., training completion, document reviews, complaint handling, etc).
Requirements
- Degree in Translation, Localization, Supply Chain, or a similar field.
- 3 years + experience in supplier management or localization.
- Strong project management and communication skills.
- Multilingual abilities, with proficiency in English and one additional language.